The platform still works. The problem is finding people who can support it.
Many organizations still depend on IBM i because it runs critical
business processes reliably and has been shaped around their
operations over many years. The platform itself is not the issue.
The issue is that the environment around it has changed. Staff
retire, newer systems need to connect, interfaces feel dated,
and fewer people every year have the depth to support it
confidently.
That is why IBM i support today is less about defending the
platform and more about keeping it practical, connected, and
supportable as the rest of the business evolves. Modernization
does not have to mean replacing everything that works. In many
cases, the better path is to keep the stable business logic,
improve the parts that create friction, and connect the platform
to what the business needs now.