Practical IT decisions

Insights & Resources

Practical articles on IT strategy, risk, continuity, security, and day-to-day technology decisions for business leaders and teams.

Reading paths

Start with the question you are actually asking

The hub works better as a map than as a flat archive. Start with the issue in front of you, then branch into the related articles once the path is clear.

4 articles

Managed IT, cost, and operating model

These are the planning articles for business owners deciding how support should work, what they are really paying for, how staffing costs should be framed, and where reactive support stops matching the business's risk profile.

Recent coverage

Latest from 2026

Recent writing has focused on Microsoft 365 friction, email and DNS governance, staffing-related technology cost, and the practical business risk that usually shows up after a tool has already been adopted.

Featured now

The Scams That Broke the Old Rules

Typos used to give scams away. In 2026, the tells are gone. Four modern attacks, and the patterns that still reveal them.

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Why Employee Technology Should Be Budgeted as Part of Employee Cost

Why the laptop, software, access, protection, and support a role needs should be budgeted as part of putting that employee in seat.

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Why File Names That Seem Fine Today Cause Problems Later

A file can work perfectly well on one desktop and still create problems when it is synced, migrated, or shared more broadly.

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The Safest File Naming Format for Microsoft 365 Environments

A practical default pattern for OneDrive, Teams, SharePoint, and Windows sync when you want fewer path and naming surprises.

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Why Long Folder Paths Break Syncing, Sharing, and Migrations

Deep folder nesting creates structural problems long before users realize the path itself has become the issue.

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AI Recording Devices at Work

These tools are turning up in more workplaces, and legality is only one part of whether they are safe for the business.

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Why Your Marketing Emails Are Landing in Spam

Bulk email platforms are easy to sign up for. The real risk shows up when DNS, sending domains, and warm-up are handled too late or by the wrong team.

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The Password Problem Hiding in Your Business

Browser password managers often look convenient right up until an employee leaves and nobody owns what was stored.

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Who Should Manage Your DNS?

When DNS access is handed out casually, the consequences tend to surface later and somewhere else in the business.

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Evergreen library

Core reads and evergreen guides

These are the longer-form planning pieces and foundational articles that continue to matter even after the immediate issue has passed.

December 2025

2025 in Review: What Alberta Businesses Should Know Going Into 2026

A wide-angle look at the year’s cloud, AI, continuity, and operational lessons for Alberta businesses.

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December 2025

What Are Managed IT Services, and Is the Monthly Cost Worth It?

A direct look at what managed IT usually includes, what changes operationally, and when the recurring cost actually earns its keep.

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December 2025

How to Create a Business Continuity Plan

A practical guide for smaller organizations that need something usable, not a plan that sits on a shelf unread.

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December 2025

Why Reactive IT Falls Short on Modern Security and Cyber Insurance Requirements

Why patching, backup review, access control, and cyber-insurance readiness often break down when IT is only engaged after something fails.

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December 2025

Cybersecurity for SMBs: What Actually Protects a Small Business

An accessible view of how smaller businesses can improve protection without trying to operate like an enterprise security team.

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December 2025

Understanding Your Technology Costs

A breakdown of what businesses are actually paying for across the IT stack and how to evaluate whether the spend makes sense.

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Use the newsletter for occasional practical updates, or reach out if one of these topics reflects the friction you are already dealing with.

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