Day-to-day support, administration, and operational ownership
Ongoing IT support that takes recurring operational work off internal staff and keeps the environment stable and supportable.
- User support, onboarding, and workstation issues
- Microsoft 365 and identity administration
- Vendor coordination and escalation follow-through
- System upkeep, patching, and backup oversight
Risk reduction, recoverability, and practical protection
Practical security and continuity support that reduces risk, verifies that recovery works, and helps meet insurance and compliance requirements.
- Security assessment and gap identification
- Backup validation and recovery testing
- Cyber insurance readiness and documentation
- Ongoing security hygiene and monitoring
Cloud administration, migration, and platform support
Microsoft 365 administration, licensing management, and practical cloud decisions that keep the platform organized and properly supported.
- M365 administration, licensing, and user management
- Identity, access, and security configuration
- Cloud migration planning and execution
- Ongoing platform maintenance and collaboration support
Hard-to-find expertise for organizations that still depend on IBM i
35+ years of hands-on IBM Midrange experience including RPG programming, system administration, modernization, and API development. One of the only local options in the Edmonton market.
- RPG and RPGLE programming
- System administration and DB2 for i
- Modernization and web-enabling legacy systems
- API development and integration
Practical AI guidance grounded in hands-on testing
Help evaluating where AI tools can improve operations, where they introduce risk, and how to approach adoption with governance and clear judgment.
- AI readiness assessment and use-case evaluation
- Tool testing, risk analysis, and recommendations
- Governance and acceptable use policy development
- Ongoing advisory as tools evolve